Galaxy Hotel - Krakow

Nice atmosphere, delicious breakfast and very friendly staff.

Efficient check-in, parking on-site. Incredible location, 10 minutes' walk to a contemporary museum.

The breakfast was very good and varied. The staff with perfect English and very courteous. The spa was very attractive.

Only 2 elevators for all 6 floors are not enough, especially since the controls are very interesting. D.H. You stand on the 4th floor and both elevators cheerfully pass you. The air conditioning system delivered extremely dry air.

Room size, location, breakfast, hotel recommendable overall...

No cosmetic mirror in the bathroom, pillows need to be changed, you can not sleep with open window too loud because of the traffic and the tram.

Heating in the room was too high, but the bar offered great drinks.

My room was comfy with a bath. The food was reasonably priced and there where lots of dishes in the menu. As for me, the location was super, short walk to a big shopping centre as well as an in house taxi.

I liked the design and newness of the hotel galaxy although a fair way out of the main town square. If you like walking though you can get to most things from this hotel. Any other trips can be easily organised by the hotel and taxis can be booked for your trip back to the airport leaving you to enjoy what time you have left of your trip. Breakfast not brilliant but there is enough of it to keep you going until lunch time. The rooms are spacious beds comfortable and the en suite shower was fabulous. Extremely clean though towels not very thick or soft. Would definitely stay at the galaxy again.

Distance from all attractions a bit of a disappointment as Booked.net mentioned it was close to city square. It was about an hours walk away. It was more geared to conference/business users though we were well looked after. Would have liked some sausages, bacon, tomatoes or mushrooms at breakfast.!

Good located, frienfly staff, clean

Very very nice hotel in a great location, just walking distance to the main street containing many historical attractions and great restaurants. I would definitely recommend this hotel to anyone staying in Warsaw. My family loved the pool and spa.

Very kind staff, good coffee, lovely spa area and fantastic massages, close to the town, possibility to get to the old town very fast

cold breakfast staff which should be hot, too hot, dry air in the room

The welcome gift of wine was a lovely surprise, and the room had a fine view. I loved using the indoor pool and sauna after a long day of sightseeing. The only hiccup was that the room temperature was a bit chilly at times, but overall, it was a fantastic experience 🥂

Everything was perfect service, breakfast, people are very heplful.

Great location, met our expectations. Decor and furnishing a plus. Breakfast very good.

Hudge minus... We spent one night in the hotel becouse we were traveling. In the hotel was a group of young people (about 192 per.). What we experienced this one night was a nightmare. Shouting, slamming doors, running, knocking on doors, phones, etc. No one even showed the initiative to control the situation. At the front desk told us that complaints can be submitted only manager (manager came to work at 9am!). Morning manager offered us compensation - free night (the same day we came back to home, we had over 500km).

Room, bed, breakfast, sauna and pool, massage, WI-FI, staff...

No russian TV channel

Close to the Jewish district, close to the Vistula river and a huge shopping mall.

Everything was great.